TERMS AND CONDITIONS
Dryer Fighter
Effective Date: December 4, 2025
Last Updated: December 4, 2025
1. ACCEPTANCE OF TERMS
These Terms and Conditions constitute a legally binding agreement between you (the "Customer," "you," or "your") and Dryer Fighter ("Company," "we," "us," or "our") governing your use of our website, services, and business relationship.
By accessing our website, scheduling services, or engaging with Dryer Fighter in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.
If you do not agree to these Terms and Conditions, you must not use our website or services.
Eligibility
You must be at least 18 years of age to use our services or enter into an agreement with us. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.
Modifications to Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes will become effective immediately upon posting to our website. Your continued use of our services after such changes constitutes acceptance of the modified terms. We encourage you to review these Terms and Conditions periodically.
2. SERVICES DESCRIPTION
Dryer Fighter provides professional dryer vent cleaning and related services for residential and commercial properties.
Services Offered
Our services include, but are not limited to:
- Complete dryer vent system cleaning from the dryer connection to the exterior termination
- Dryer vent system inspection and assessment
- Airflow testing and performance evaluation
- Removal of lint, debris, and obstructions from vent systems
- Exterior vent cap cleaning and inspection
- Bird nest and pest removal from vents
- Dryer vent repair and replacement services
- Installation of new dryer vent systems
- Vent cap and transition duct replacement
- Emergency dryer vent services
- Commercial dryer vent cleaning and maintenance programs
Service Scope
Our services are limited to dryer vent systems and related components. We do not repair, service, or provide technical support for dryers themselves, which are the customer's appliances. Any dryer-related issues require an appliance repair technician.
Service Areas
Services are provided within our designated service area: Volusia and Flagler County, Florida. Service outside this area may be available upon request and subject to additional fees.
No Guarantee of Results
While we strive to provide excellent service, we cannot guarantee specific performance improvements or outcomes. Dryer performance depends on multiple factors, including the age, condition, and maintenance of the dryer itself, which are beyond our control.
3. SCHEDULING AND APPOINTMENTS
Booking Process
Appointments may be scheduled through:
- Phone: 386-366-2994
- Email: [email protected]
- Website: dryerfighervolusia.com
- Other methods as made available
Appointment Confirmation
Upon booking, you will receive confirmation via your preferred contact method (email, text message, or phone call). This confirmation will include:
- Scheduled date and time
- Service address
- Services to be performed
- Estimated service duration
- Estimated cost
- Payment information
- Preparation instructions
Appointment Windows
Appointments are typically scheduled within 2-hour time windows. We will make reasonable efforts to arrive within the scheduled window, but we cannot guarantee exact arrival times due to variables including traffic, prior appointments, and unforeseen circumstances.
Customer Availability
An adult (18 years or older) must be present during the entire service appointment to:
- Provide access to property and work areas
- Authorize service to proceed
- Review findings and recommendations
- Sign service documentation
- Provide payment
If no authorized person is available, we reserve the right to reschedule the appointment and charge a no-show fee.
Changes by Company
We reserve the right to reschedule appointments due to:
- Technician illness or emergency
- Equipment failure
- Weather conditions affecting safety
- Other unforeseen circumstances beyond our control
In such cases, we will notify you as soon as possible and work to reschedule at your earliest convenience. We may offer compensation or discounts for company-initiated schedule changes at our discretion.
4. CANCELLATION AND RESCHEDULING POLICY
Customer-Initiated Cancellations
24+ Hours Notice:
- Cancellations made 24 hours or more before the scheduled appointment: No fee
- Free rescheduling to another date and time
Less Than 24 Hours Notice:
- Cancellations made less than 24 hours before the scheduled appointment: $25 late cancellation fee
- Rescheduling available with a late cancellation fee applied
No-Show Appointments:
- Failure to be present for a scheduled appointment without prior notification: $50 no-show fee
- Fee must be paid before rescheduling
How to Cancel or Reschedule
Contact us via:
- Phone: 386-366-2994
- Email: [email protected]
- Text message (if you received confirmation via text)
Emergency Situations
We understand that genuine emergencies occur. If you need to cancel or reschedule due to a true emergency (medical emergency, family crisis, natural disaster, etc.), please contact us to discuss your situation. We may waive fees on a case-by-case basis at our sole discretion.
Weather-Related Cancellations
If severe weather conditions make service unsafe or impossible:
- Either party may cancel or reschedule without penalty
- We will contact you to reschedule at the earliest safe opportunity
5. PRICING AND PAYMENT TERMS
Service Pricing
Pricing for services varies based on multiple factors, including:
- Vent length and configuration
- Location of exterior vent (ground level, roof, etc.)
- Accessibility and difficulty
- Severity of blockage or buildup
- Additional services required
- Emergency or after-hours service requests
Price Estimates
Price estimates provided over the phone or online are approximate and subject to change based on actual conditions found at the service location. Final pricing will be confirmed before work begins.
Price Confirmation
Before beginning work, the technician will:
- Assess the vent system
- Confirm the service scope
- Provide final pricing
- Obtain your authorization to proceed
You have the right to decline service if you do not agree with the final price. A service call fee of $50 may apply if you decline service after technician's arrival.
Payment Methods
We accept the following payment methods:
- Cash
- Personal checks (with valid identification)
- Business checks
Payment Due
Payment is due in full upon completion of service unless other arrangements have been made in advance.
Additional Charges
You agree to pay any additional charges discovered during service, including but not limited to:
- Repairs needed to damaged or non-compliant components
- Replacement parts (vent caps, transition ducts, etc.)
- Services beyond the original scope
- Travel fees for locations outside the standard service area
All additional charges will be discussed and approved before work is performed.
Disputed Charges
If you dispute any charges, you must notify us in writing within [X] days of service. We will investigate and respond within 5 business days. Undisputed portions of charges remain due and payable.
6. CUSTOMER RESPONSIBILITIES
Property Access
You are responsible for providing:
- Safe and clear access to all work areas
- Access to the dryer location and the surrounding area
- Access to exterior vent location
- Access to the roof (if applicable) with safe access points
- Keys, gate codes, or other access methods as needed
Work Area Preparation
Before service, you must:
- Clear area around dryer (minimum 3-4 feet)
- Remove items from the top of the dryer
- Ensure dryer is cool (not used within 1 hour before service)
- Secure pets in a separate area away from work zones
- Remove valuable or fragile items from work areas
- Notify us of any special access requirements or obstacles
Utilities and Building Systems
You must ensure:
- Electrical power is available and safe
- Gas supply is accessible (for gas dryers)
- No building alterations that affect vent accessibility
- Water is available if needed for certain services
Disclosure of Information
You must inform us of:
- Any known hazards or safety concerns at the property
- Previous vent problems or repairs
- Presence of asbestos or other hazardous materials
- Any building code violations you are aware of
- Pets or animals on property
- Any special circumstances that may affect service
Pets
You are responsible for securing all pets during service. We reserve the right to reschedule if pets cannot be safely secured away from work areas.
Accuracy of Information
You represent and warrant that all information provided to us (address, contact information, property details, etc.) is accurate and complete.
7. SERVICE LIMITATIONS AND EXCLUSIONS
What We Do Not Do
Our services do NOT include:
- Dryer repair or maintenance (internal dryer components)
- Appliance diagnosis or electrical work on dryers
- HVAC duct cleaning or furnace vent cleaning
- Structural repairs to buildings
- Removal or disposal of dryers
- Installation or replacement of dryers
- Cleaning of dryer interiors or drums
- Repair of dryer mechanical or electrical components
Limitations on Scope
We may decline or be unable to provide service in situations involving:
- Unsafe working conditions
- Hazardous materials (asbestos, mold, etc.)
- Vents that violate building codes beyond our scope to repair
- Properties with restricted access
- Vents in locations requiring special permits or equipment we don't possess
- Situations where property damage risk is unreasonably high
Right to Refuse Service
We reserve the right to refuse or discontinue service if:
- Work area conditions are unsafe
- Customer is hostile, threatening, or abusive
- Property access is inadequate
- Payment history indicates risk of non-payment
- Illegal activity is suspected or observed
- We determine that service cannot be safely or effectively completed
9. WARRANTIES AND DISCLAIMERS
Service Warranty
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. If you are not satisfied with our service, you must notify us within 2 days, and we will return to address your concerns at no additional charge.
Limited Warranty Duration
Our warranty on services is limited to 30 days from the date of service for the specific work performed. This warranty covers our workmanship only and does not cover:
- Normal accumulation of lint after service
- Problems caused by the dryer itself
- Issues arising from customer misuse or neglect
- Damage from events beyond our control
- Pre-existing conditions not addressed during service
Parts Warranty
Replacement parts (vent caps, transition ducts, etc.) are covered by manufacturer warranties. We will assist with warranty claims, but we are not responsible for manufacturer defects or warranty limitations.
Disclaimer of Other Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- Services will meet all your expectations or requirements
- Services will result in specific performance improvements
- Your dryer will operate at peak efficiency after service
- Future problems will not occur
- All fire risk has been eliminated
No Guarantee Against Future Problems
While professional vent cleaning significantly reduces fire risk and improves performance, we cannot guarantee:
- Prevention of all future fires
- Complete elimination of all fire risk
- That your dryer will never experience problems
- Specific improvements in energy efficiency
- Extended dryer lifespan
Dryer fires can occur from multiple causes beyond vent cleanliness, including dryer mechanical failure, electrical problems, and user error.
"As-Is" Condition Acceptance
You acknowledge that we are servicing existing vent systems and dryers in their current condition. We are not responsible for problems that existed before our service or for the general wear and aging of appliances and building components.
9. LIMITATION OF LIABILITY
Maximum Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM.
Exclusion of Consequential Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Lost profits or revenue
- Loss of use of property or equipment
- Cost of substitute services
- Property damage beyond direct physical damage caused by our negligence
- Personal injury (subject to applicable law)
- Emotional distress
- Data loss or business interruption
Property Damage Limitations
While we carry liability insurance and take precautions to protect your property, we are only liable for direct physical damage to property caused by our negligence or willful misconduct. We are not liable for:
- Pre-existing damage to dryers, vents, or property
- Damage caused by the age or condition of systems
- Consequential damage from service interruptions
- Damage from the necessary removal or adjustment of components
- Cosmetic damage (scratches, marks) that does not affect functionality
Notice and Mitigation
You must:
- Notify us of any damage or problems immediately
- Provide opportunity for inspection and repair
- Take reasonable steps to mitigate damages
- Provide documentation of claimed damages
Failure to promptly notify us may limit or bar recovery.
Force Majeure
We are not liable for failure to perform or delays caused by circumstances beyond our reasonable control, including:
- Natural disasters (storms, floods, earthquakes, etc.)
- Acts of God
- Government actions or regulations
- Labor disputes or strikes
- Equipment failures
- Pandemics or public health emergencies
- War or terrorism
- Utility failures
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Dryer Fighter, its owners, employees, agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your breach of these Terms and Conditions
- Your violation of any law or regulation
- Your negligence or willful misconduct
- Injuries to third parties occurring on your property during service (except those caused by our negligence)
- Property damage caused by your failure to disclose known hazards
- Your provision of false or misleading information
- Your interference with our performance of services
This indemnification obligation will survive termination of these Terms and Conditions.
11. INSURANCE AND LICENSING
Our Insurance
Dryer Fighter maintains:
- General liability insurance coverage
- Workers' compensation insurance for employees
- Commercial vehicle insurance
Proof of insurance can be provided upon request.
Our Licensing
We hold all required business licenses and permits for the jurisdictions in which we operate. License numbers and information can be provided upon request.
Your Insurance
We recommend that you maintain adequate homeowner's or property insurance. We are not responsible for losses that should be covered by your insurance policy.
12. FINDINGS AND RECOMMENDATIONS
Inspection and Reporting
During service, our technicians may identify:
- Code violations or non-compliant installations
- Safety hazards or fire risks
- Damaged or deteriorated components
- Need for repairs or replacements
- Recommendations for corrective action
Your Responsibility to Act
We will inform you of significant findings and provide recommendations. However:
- You are ultimately responsible for deciding what actions to take
- We are not liable for problems that we identified and recommended repair
- Failure to follow recommendations may affect our warranty
- You should consult additional professionals as needed
Documentation
We may provide service reports with photos and findings. These reports are for your information only and do not constitute professional engineering assessments or code compliance certifications.
13. SAFETY AND COMPLIANCE
Building Codes
We perform work in accordance with applicable building codes and industry standards. However:
- We are not building inspectors or code enforcement officials
- We cannot guarantee that all existing installations are code-compliant
- Bringing systems into full code compliance may require additional work
- Some older installations may be "grandfathered" under old codes
Safety Recommendations
If we identify serious safety hazards, we will inform you immediately. You are responsible for:
- Taking appropriate action on safety recommendations
- Not using unsafe equipment until repaired
- Contacting appropriate professionals for problems beyond our scope
Emergency Situations
If we identify immediate safety hazards (severe fire risk, carbon monoxide concerns, etc.), we reserve the right to:
- Stop work immediately
- Advise you to discontinue use of the equipment
- Recommend you contact emergency services or utilities
- Decline to reconnect equipment we deem unsafe
14. INTELLECTUAL PROPERTY
Website Content
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Dryer Fighter or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Permitted Use
You may:
- View and download content for personal, non-commercial use
- Print pages for your personal reference
Prohibited Use
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our content for commercial purposes without permission
- Remove copyright or proprietary notices
- Use our trademarks or service marks without authorization
- Frame or link to our website in ways that suggest endorsement
Reviews and Submissions
If you submit reviews, testimonials, photos, or other content to us, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for business purposes.
15. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
By using our services, you consent to our collection and use of information as described in our Privacy Policy.
Key points include:
- We collect personal information necessary to provide services
- We protect your information with reasonable security measures
- We do not sell your personal information to third parties
- You have rights regarding your personal information
- Review our full Privacy Policy for complete details
16. COMMUNICATION CONSENT
Service Communications
By providing your contact information, you consent to receive:
- Service confirmations and reminders
- Appointment notifications
- Service reports and follow-ups
- Payment receipts and invoices
- Safety alerts or recalls
- Other communications necessary to provide services
These communications may be via phone, email, text message, or mail.
Marketing Communications
We may send marketing communications, including:
- Promotional offers and discounts
- Seasonal maintenance reminders
- Company updates and newsletters
- Customer satisfaction surveys
You may opt out of marketing communications at any time by:
- Clicking "unsubscribe" in emails
- Replying "STOP" to text messages
- Contacting us directly
Opting out of marketing does not affect service-related communications.
17. DISPUTE RESOLUTION
Informal Resolution
If you have any dispute with us, you agree to first contact us and attempt to resolve the issue informally.
Please contact us at:
We will work in good faith to resolve disputes amicably.
Mediation
If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing formal legal action. Mediation will be conducted by a mutually agreed-upon mediator, with costs split equally between parties.
Small Claims Court
Either party may pursue claims in small claims court for disputes within that court's jurisdictional limits.
Class Action Waiver
To the extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of a class action, consolidated action, or representative action.
18. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Any legal action or proceeding arising from these Terms and Conditions shall be brought exclusively in the state or federal courts located in Volusia County or Flagler County, and both parties consent to the jurisdiction of such courts.
19. SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
20. ENTIRE AGREEMENT
These Terms and Conditions, together with our Privacy Policy and any written service agreements or estimates, constitute the entire agreement between you and Dryer Fighter regarding our services and supersede all prior or contemporaneous communications, agreements, or understandings, whether oral or written.
No Oral Modifications
No oral statements or representations shall modify these Terms and Conditions. Any modifications must be in writing and signed by an authorized representative of Dryer Fighter.
Written Quotes and Agreements
Specific written quotes, service agreements, or contracts for particular services may contain additional terms that supplement these Terms and Conditions. In case of conflict, the specific written agreement for that service shall control.
21. WAIVER
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by our authorized representative.
No waiver of any provision shall constitute a waiver of any other provision or subsequent waiver of the same provision.
22. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent.
We may assign our rights and obligations under these Terms and Conditions to any successor, affiliate, or third party without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.
23. SURVIVAL
Provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to: warranties, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions.
24. NOTICES
All notices required or permitted under these Terms and Conditions must be in writing and shall be deemed delivered when:
- Delivered in person
- Sent by certified mail, return receipt requested
- Sent by recognized overnight courier
- Sent by email with confirmation of receipt
Notices to Dryer Fighter should be sent to:
Email: [email protected]
Notices to you will be sent to the contact information you have provided.
25. TESTIMONIALS AND MARKETING
Use of Testimonials
If you provide positive feedback about our services, we may use your testimonials in our marketing materials. We will not use your full name or identifying information without your explicit permission.
Photos and Videos
Our technicians may take photos of vent systems before and after service for documentation and quality control purposes. We may use these photos for:
- Service documentation
- Internal training
- Marketing materials (with identifying information removed)
If you do not want photos used for marketing purposes, please inform us in writing.
26. COMMERCIAL ACCOUNTS
Additional Terms for Commercial Services
Commercial customers may be subject to additional terms including:
- Written service agreements or contracts
- Net payment terms with approved credit
- Scheduled maintenance programs
- Compliance documentation requirements
- Insurance or bonding requirements
- Different cancellation policies
Contact us for commercial service agreements and pricing.
27. EMERGENCY SERVICES
Emergency Service Terms
Emergency services are provided on a best-effort basis and are subject to:
- Availability of technicians
- Weather and safety conditions
- Additional emergency service fees
- Payment at time of service (no invoicing)
We cannot guarantee same-day emergency service availability.
What Constitutes an Emergency
True emergencies include:
- Active fire hazards (smoke, burning smell)
- Complete blockages preventing dryer operation
- Carbon monoxide concerns with gas dryers
- Recent dryer fires requiring immediate assessment
Routine service needs are not emergencies.
28. SEASONAL SERVICES
Certain seasons may experience:
- Higher demand and longer scheduling times
- Limited availability of preferred appointment times
- Seasonal pricing adjustments
- Weather-related delays or rescheduling
We recommend scheduling services during off-peak periods when possible.
29. CUSTOMER REVIEWS AND FEEDBACK
Review Platforms
We encourage honest feedback and reviews. You may post reviews on:
- NextDoor
- Other public review platforms
Review Guidelines
When posting reviews, please:
- Be honest and factual
- Respect privacy (don't share personal information)
- Focus on your actual experience
- Avoid defamatory statements
Responding to Concerns
If you have concerns, please contact us directly before posting negative reviews so we can address your issues promptly.
30. DISCLAIMER OF THIRD-PARTY RELATIONSHIPS
We are an independent business and are not affiliated with, endorsed by, or sponsored by:
- Dryer manufacturers
- Home warranty companies
- Insurance companies
- Real estate companies
- Home improvement retailers
Any references to third parties are for informational purposes only.
31. ACCESSIBILITY
We are committed to providing accessible services. If you require accommodations due to disabilities, please contact us in advance so we can make appropriate arrangements.
32. LANGUAGE
These Terms and Conditions are written in English. Any translations provided are for convenience only. In case of discrepancy between English and translated versions, the English version shall control.
33. ACKNOWLEDGMENT AND ACCEPTANCE
By scheduling services, using our website, or engaging with Dryer Fighter, you acknowledge that:
- You have read and understood these Terms and Conditions
- You agree to be bound by these terms
- You have the authority to enter into this agreement
- You will comply with all customer responsibilities
- You understand the limitations and disclaimers stated herein
34. CONTACT INFORMATION
For questions about these Terms and Conditions, please contact us:
Dryer Fighter
Phone:
386-366-2994
Email:
Website:
dryerfightervolusia.com
CONCLUSION
Thank you for choosing Dryer Fighter for your dryer vent cleaning needs. We are committed to providing professional service while ensuring your safety and satisfaction.
These Terms and Conditions are designed to protect both you and our business, ensuring clear communication and mutual understanding of rights and responsibilities.
If you have any questions or concerns, please don't hesitate to contact us.
LEGAL NOTICE
These Terms and Conditions constitute a legal agreement. If you do not agree with any provision, you must not use our services. Your use of our services constitutes acceptance of these terms.
We recommend consulting with legal counsel if you have questions about your rights and obligations under these Terms and Conditions.
END OF TERMS AND CONDITIONS
Last Updated: December 4, 2025
These terms are effective as of the date shown above and apply to all services provided on or after that date.
Fighting Fires Before
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