PRIVACY POLICY

Dryer Fighter

Effective Date: December 4, 2025

Last Updated: December 4, 2025

Introduction

Welcome to Dryer Fighter. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

When you interact with our business, we may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

- Contact Information: Name, email address, phone number, mailing address

- Service Address: The address where dryer vent cleaning services will be performed

- Billing Information: Payment card information, billing address (processed securely through third-party payment processors)

- Account Information: Username and password if you create an account on our website

- Communication Records: Records of your communications with us, including emails, phone calls, text messages, and chat conversations

- Service Details: Information about the services you request or receive, including appointment dates, service history, and property details

- Feedback and Reviews: Comments, reviews, or feedback you provide about our services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

- Device Information: IP address, browser type, operating system, device identifiers

- Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses

- Location Information: General geographic location based on IP address

- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Cookies section below)

Information from Third Parties

We may receive information about you from third parties, such as:

- Social Media Platforms: If you interact with us through social media

- Business Partners: Referral sources or marketing partners

- Public Databases: Publicly available information to verify addresses or contact details

- Payment Processors: Transaction information from our payment processing partners

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

- Scheduling and performing dryer vent cleaning services

- Communicating with you about appointments and services

- Processing payments and billing

- Providing customer support and responding to inquiries

- Sending service confirmations, reminders, and follow-up communications

Business Operations

- Maintaining and improving our website and services

- Analyzing usage patterns and trends to enhance user experience

- Conducting internal research and development

- Managing customer relationships and maintaining service records

- Fulfilling legal and regulatory requirements

Marketing and Communications

- Sending promotional materials, special offers, and company updates (with your consent)

- Providing information about services that may interest you

- Sending newsletters and seasonal maintenance reminders

- Conducting customer satisfaction surveys

Safety and Legal Compliance

- Protecting against fraud, unauthorized access, and other illegal activities

- Enforcing our terms of service and policies

- Complying with legal obligations and responding to lawful requests

- Protecting the rights, property, and safety of Dryer Fighter, our customers, and others

- Resolving disputes and enforcing agreements

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

- Payment processors and financial institutions

- Scheduling and appointment management platforms

- Email and communication service providers

- Website hosting and maintenance providers

- Marketing and advertising platforms

- Analytics and data analysis services

- Customer relationship management (CRM) systems

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Business Transfers

If Dryer Fighter is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

- Valid legal processes (subpoenas, court orders, or legal requests)

- Requests from law enforcement or government agencies

- Situations involving potential threats to public safety

- Protection of our legal rights and property

- Investigation of fraud or security issues

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as statistical data about our services or customer trends.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cookies enable core functionality such as page navigation and access to secure areas.

Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance.

Functionality Cookies: Remember your preferences and choices, such as language preferences or region selection.

Advertising/Marketing Cookies: Used to deliver relevant advertisements and track advertising campaign effectiveness. These cookies may be set by third-party advertising networks.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Third-Party Cookies

We may use third-party services that set cookies on our website, including:

- Google Analytics (website analytics)

- Facebook Pixel (advertising)

- Other advertising and marketing platforms

These third parties have their own privacy policies governing their use of information.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

- View what cookies are stored and delete them individually

- Block third-party cookies

- Block all cookies from specific websites

- Block all cookies from being set

- Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.

For more information about managing cookies, visit your browser's help section or visit www.allaboutcookies.org.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Security Measures

Our security practices include:

- Encryption of sensitive data during transmission using SSL/TLS technology

- Secure storage of information on protected servers

- Regular security assessments and updates

- Restricted access to personal information by employees and contractors

- Training of staff on data protection and privacy practices

- Secure payment processing through PCI-compliant third-party processors

No Guarantee of Security

Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on our website.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you as required by applicable law and take appropriate steps to mitigate the impact.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods 

- Customer Service Records: Maintained for the duration of the customer relationship and typically for 3 years thereafter for business records and legal compliance

- Payment Information: Retained as required by financial regulations and tax laws

- Marketing Communications: Until you unsubscribe or request deletion

- Website Analytics: Typically retained for [X] months to [X] years

- Legal Obligations: Some information may be retained to comply with legal, regulatory, or contractual requirements

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

General Rights

You may have the right to:

- Access: Request a copy of the personal information we hold about you

- Correction: Request correction of inaccurate or incomplete information

- Deletion: Request deletion of your personal information (subject to legal exceptions)

- Restriction: Request that we limit how we use your information

- Portability: Request transfer of your information to another service provider

- Objection: Object to certain uses of your information, particularly for marketing purposes

- Withdraw Consent: Withdraw consent for processing where we rely on consent

Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.

We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected] or (386)366-2994.

Our legal basis for processing your information includes:

- Performance of a contract (providing services you requested)

- Legitimate interests (business operations, fraud prevention)

- Consent (marketing communications)

- Legal obligations (tax, regulatory compliance)

Marketing Communications

Opt-In/Opt-Out

We may send you marketing communications about our services, special offers, and company updates. You have the right to opt-out of receiving marketing communications at any time.

How to Unsubscribe

You can opt-out of marketing emails by:

- Clicking the "unsubscribe" link at the bottom of any marketing email

- Contacting us directly at [email protected] or (386)366-2994.

- Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your service appointments, account, or transactions.

Text Message Marketing

If you have opted in to receive text messages from us, you can opt-out at any time by:

- Replying "STOP" to any text message

- Contacting us at [email protected] or (386)366-2994.

Standard message and data rates may apply to text messages.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under these ages.

If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child, please contact us immediately at [email protected]

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Dryer Fighter.

No Responsibility for Third Parties

We are not responsible for the privacy practices or content of third-party websites. This Privacy Policy applies only to information collected by Dryer Fighter.

Review Third-Party Policies

We encourage you to review the privacy policies of any third-party websites or services you visit or use. Their data collection and use practices are governed by their own privacy policies, not this one.

Third-Party Services We Use

We may use third-party services including:

- Google Analytics

- Facebook/Social Media Platforms

- Payment Processors (e.g., Stripe, Square, PayPal)

- Scheduling Platforms

- Email Service Providers

Each of these services has its own privacy policy governing how they collect and use information.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our website.

Notification of Changes

We will notify you of material changes by:

- Posting a notice on our website

- Updating the "Last Updated" date at the top of this Privacy Policy

- Sending an email notification (for significant changes)

Your Continued Use

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

International Data Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States where our servers and service providers are located.

Data protection laws in the United States may differ from those in your country. By using our services, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

For users in the European Union, we ensure appropriate safeguards are in place for international data transfers as required by GDPR.

Your Consent

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

For certain processing activities, we may request your explicit consent, which you can withdraw at any time by contacting us.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dryer Fighter

Phone:

(386)366-2994.

Email: 

[email protected]

Website:

Dryerfightervolusia.com

We will respond to your inquiry within a reasonable timeframe, typically within 30 days of receipt.

Complaint Resolution

If you have concerns about our privacy practices or believe your privacy rights have been violated, please contact us first using the information above. We will investigate and attempt to resolve any complaints.

Regulatory Authorities

If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority or regulatory body in your jurisdiction:

For Other U.S. Residents:

Federal Trade Commission 

Website: ftc.gov

Additional Information

Business Purpose Processing

We process personal information for legitimate business purposes including service delivery, customer relationship management, business operations, legal compliance, and fraud prevention.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Sensitive Personal Information

We do not intentionally collect sensitive personal information such as health data, financial account numbers, social security numbers, or other highly sensitive categories unless specifically required for service delivery and with your explicit consent.

Glossary

Personal Information: Information that identifies, relates to, describes, or could reasonably be linked to you.

Processing: Any operation performed on personal information, including collection, storage, use, disclosure, or deletion.

Third Party: Any entity that is not Dryer Fighter or you.

Cookie: A small text file placed on your device by a website to remember information about you.

De-identified Information: Information that cannot reasonably be used to identify you.

Legal Disclaimer

This Privacy Policy is provided for informational purposes and should not be construed as legal advice. While we strive to protect your privacy, we recommend consulting with a legal professional if you have specific questions about your privacy rights.

Dryer Fighter reserves the right to update, modify, or change this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other business reasons.

Acknowledgment:

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Thank you for trusting Dryer Fighter with your information and your home's safety.

END OF PRIVACY POLICY

This privacy policy was last updated on December 4, 2025. Please check back regularly for updates.